We have produced some resources aimed at exploring patients’ expectations of osteopathic care, and the extent to which these were being met. Elements of communication underpin many of these expectations, which can be seen in both the full report and the summary version.
Topics should be considered on the basis of what could be specifically relevant for your practice, in terms your practice profile, continuing professional development, marketing goals or contractual obligations to other organisations.
Patient Reported Outcome Measures (PROMs) facilitate anonymous feedback from patients enabling osteopaths to check how patients respond to osteopathic treatment.
The CARE Measure is a quick (only 10 questions), clear and easy to complete patient-completed questionnaire. It measures empathy in the context of the therapeutic relationship during a one-on-one consultation between a clinician and a patient.